The goal of launching NCE by Microsoft is to give customers greater choice and flexibility in how and where they purchase while giving our partners more opportunities to sell to a growing base of existing and new customers. Microsoft CSP seat-based cloud offers on new commerce experience (NCE) for Microsoft 365, Dynamics 365, and Power Platform, as well as Windows 365, are available from January 2022

Please note: Currently only Commercial customers are affected under MS CSP NCE.

With the new commerce platform, partners can drive growth by:

  • Expanding their business with continuous selling.

  • Developing enduring business through value-added services.

  • Reducing costs while accelerating their customers’ success.

 

Introducing Subscription Terms:

1-month term

12-month term

36-month term

Month to month basis

Full 1 year / annual commitment

Full 36 months or 3 years commitment

Customer can change number of licenses required every month as part of term renewal.

More licenses can be added in between the term and its term end date will be aligned to the subscription term end date

Customer gets the opportunity to lock the price for 3 years

20% more expensive than the annual term

Flexible billing option available either monthly basis or full term upfront payment.

Flexible billing option available either monthly basis, annual basis or full term upfront payment.

Best usecase if unsure of committing for longer term like annual

 

 

 

Introducing Suspension, Cancellation, and Auto-Renew:

Suspend

Cancellation

Auto-renew

Provides partner the ability to block customer’s to sign in and use their services by suspending the subcriptions

Calculated daily - prorated refund possible if subscription cancelled within the first 7 calendar days of any term

Ability to toggle Auto Renew On and Off

Subsrciption can be reactivated or resumed

Post 7 calendar days of any term, cancellation and pro-rated refund unavailable

when its ON:

  • Same subscription will renew at the end of the term

  • First 7 calendar days cancellation policy applies

All data related to subscription gets deleted after 90-days if subscription not reactivated

Once cancelled, the process cannot be stopped or reversed

when its Off:

  • Subscription will not renew and will expire at the end of the term

Partner billing is continues during suspension

 

Auto Renew is ON by default

 *From 5 PM Pacific Time on March 18, 2022 (12 AM UTC on March 19), Partners now have seven calendar days--increased from 72 hours--to cancel or reduce seats after ordering or renewing new commerce subscriptions in CSP.

https://docs.microsoft.com/en-us/partner-center/announcements/2022-july#8

Introducing Upgrades:

NCE provides the ability to full or partial upgrade when moving to new SKUs or higher-level products during mid-term

Full Upgrade

Partial Upgrade

All seats under the subscription gets upgraded

Some of the seats gets upgraded

Seats are automatically assigned

Seats are assigned manually

 

NCE roll out Timeline as per Microsoft: (subject to change)

NCE products will be available to transact from MyCSP portal from mid to end of Feb 2022

From 10th March 2022: New Orders

All new orders must be placed through New Commerce Experience Only.

From 11th July 2022: Renewal Orders

Microsoft made a business decision to continue supporting the legacy autorenewal functionality beyond July 11.

From February 2023: Forced transition to NCE

The remaining subscriptions on legacy commerce experience must be migrated to NCE.

More about NCE:

https://partner.microsoft.com/en-us/resources/collection/new-commerce-experience-for-csp-seat-based-offers#/