What is the Microsoft Partner Agreement? Why should I accept the Microsoft Partner Agreement?

As part of the new Microsoft commerce experience, Microsoft is introducing the Microsoft Partner Agreement that provides Microsoft partners with a simple, unified, digitally accepted partner agreement. The Microsoft Partner Agreement contains a core set of perpetual terms that help Microsoft, partners and customers support data privacy and security, promote compliance and encourage sound business practices.

By offering greater accountability and encouraging compliant business practises, the new Microsoft Partner Agreement creates a recorded, trusting partnership between partners, customers, and Microsoft. The Microsoft Partner Agreement will be used for the first time by the Cloud Solution Provider programme. The aim is to make contracting simpler while still meeting regulatory requirements and our partners' confidence standards.


The global admin of the CSP tenant acknowledges the agreement on Partner Center after consulting with the legal team and business leadership.

Why do I need to onboard as an indirect reseller in the Partner Center and accept the Microsoft Partner Agreement?

To meet compliance goals and ensure secure, certified distribution of Microsoft products to end customers, Microsoft is required to identify and verify all entities in our commercial channel. Hence, Microsoft requires all Indirect Providers to have their indirect resellers onboard to the Partner Center and accept the relevant terms.

Will being blocked on CSP affect my customer management capabilities in Partner Center?

If you have delegated admin privileges for your customers, customer management capabilities in Partner Center will not be impacted. You will still be able to administer services and manage users and licenses.

What information do I need to enrol on Partner Center?

You will need the following:

  • An active MPN ID in the country location where you are onboarding to in Partner Center.

  • Global admin credentials for a Microsoft account.

  • A registered legal business name, address, and phone number for the country location you are onboarding.

  • An admin for the Partner Center account, if not the person who will submit the Partner Center enrollment for onboarding as an indirect reseller.

  • If you are not a Microsoft Partner yet and do not have an MPN ID, you can following the instructions here to join the Microsoft Partner Network.

Can I use my virtual organization ID (VOrg ID) as the MPN ID?

No. You will need to use an MPN ID associated with a Headquarters or Location organisation type. Partner Center will not allow you to provide a Virtual Organisation MPN ID during onboarding.

How can I check whether my MPN ID is valid?

If you have migrated your MPN membership account to Partner Center, you can login to the Partner Center Dashboard here. After logging in, click the “View your partner profile” link on the Overview page of the Dashboard. Your MPN program status should be “Active.” To view your MPN IDs and their associated locations, click the “Locations” link on the left navigation bar. As noted above, be sure to use a location MPN ID that is in the same country as the one you are onboarding to Partner Center as an indirect reseller.

If you’re still managing your MPN membership account on the Partner Membership Center, you can login to your account here. After logging in, click “Your Accounts and Reports” found on the top navigation bar. Then click “My Insights” -> “Profile Membership & Training.” Your 6 June 05, 2019 membership status should be “Active.” You can also view your MPN IDs by scrolling to the “Partner Details” section of the page.

If I need to create a new global admin account for CSP, which login email and domain should I use?

You should provide an official company email address associated with the registered legal business name and address of the company you will onboard to Partner Center as an indirect reseller.

I submitted my registered business information when onboarding to Partner Center as an indirect reseller and haven’t heard back from Microsoft regarding the next step. What should I do? (Note: For cases if the indirect reseller gets stuck in the business verification process.)

In most cases, the authorisation process will take a couple of days. However, in certain cases, it may take longer for business verification and authorisation, in which case, indirect resellers may be required to provide additional information.

What information is needed to enroll as an indirect reseller on Partner Center?

You will need the following:

  1. An active MPN ID in the country location where you are onboarding to Partner Center.

  2. Global admin credentials for a Microsoft account.

  3. A registered legal business name, address, and phone number for the country location you are onboarding.

  4. An admin for the Partner Center account, if not the person who will submit the Partner Center enrollment for onboarding as an indirect reseller.

Who should I contact if I have any issues regarding the Partner Center onboarding process?

For more questions, refer to the Reseller Partner Center onboarding guide. If you have further questions, please contact Umbrellar CSP support support@umbrellar.com or reach out to your account manager.